Return Policy

WE ARE NOT RESPONSIBLE FOR ANY SHIPPING COST FOR RETURNS

  • All orders placed under promotion or with the use of discount codes is FINAL SALE. THERE ARE NO EXCEPTIONS.

  • Accessories, white articles of clothing, bodysuits and undergarments are all FINAL SALE. THERE ARE NO EXCEPTIONS.

  • We do not honor refunds. You may exchange an eligible order for STORE CREDIT ONLY.

    All returns are processed for a store credit of the purchase price of the item/s exclusive of original shipping charges. All shipping fees are excluded from merchandise credit should the customer choose to return an item.

    RETURN SHIPPING is the Responsibility of the customer. 

RETURN INSTRUCTIONS

  • Must email thechrysalisboutique@gmail.com for return approval.

  • Please include your order number in the initial email.

  • Merchandise must be returned within 10 days of receipt.

  • Merchandise must be unworn.

  • Accessories, bodysuits, intimates, white clothing or items cannot be returned. These items are FINAL SALE.

  • All Sale/Clearance/Promotional Items are FINAL SALE.

  • Store Credit:

  • Store Credit can only be used online at our website, www.thechrysalisboutique.com

  • Store Credit is Non-Transferrable.

  • Store Credit will be processed within 24-48 hours of receipt of the item.

  • Maintain track of your return parcel. 

  • Store credit is issued after your returned is scanned "PICKED UP"

  • Maintaining track of status is the responsibility of the customer.
  • Store Credit does not expire.

Store Credit is accessible via your customer account. If you did not create a customer account you may access your store credit by using the same email at checkout as on your original order.

 Please note that we are not responsible for items shipped back to us should they be lost or damaged during transit and as such we urge you to insure your item as this will provide you with recourse with the shipping company.